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Meet the new director at UPMC Children’s Hospital of Pittsburgh CAC

Naama Balass, MPPM, recently became the new Director of Operations at the UPMC Children’s Hospital of Pittsburgh Child Advocacy Center.

What brought you to the CAC movement and to your current role?

I have always been passionate about working with children. In my teens and through college, I always worked in daycares and summer camps. Those jobs exposed me to working with kids with special needs, which is what prompted me to work as a TSS (Therapeutic Staff Support) doing home therapy for kids with special needs. The company that I worked with felt that I was best suited to work with children that needed emotional support. What I did not know at the time was that the children who received emotional support were those in the foster care system. That really opened my eyes to the world of child advocacy and the very unpleasant things that these children often go through. From then on, I have always been passionate about child advocacy.

What’s unique about the county/city you serve?

We are very fortunate to be in a county that has a lot of resources available to families.

Is there a new initiative or project on the horizon at your CAC?Can you tell us what you’re most excited about in the new role?

I am most excited and proud to work with the physicians, APPs, nurses, forensic interviewers, social workers, and staff that are part of our Child Advocacy Center. I am truly amazed by their passion and commitment to the children and families that we serve. I am in awe of every single one of them and I am honored to work with all of them.

Any words of wisdom from your experience? 

While the harsh reality is that we can’t help every child, we can still try—and celebrate the wins when we are able to help and make a difference.

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